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Planned service degradation: Switching to cache-only mode for stability

Nov 19 at 08:19am HST

Resolved
Nov 19 at 08:19am HST

After experiencing multiple incidents throughout the day, we have made the decision to temporarily disable activity and job endpoints to focus on comprehensive system stabilization. Profile and company endpoints will continue to operate using cached data only during this period.

We recognize that applying quick fixes to isolated issues is not sustainable. Instead, we are taking the necessary time to implement robust, long-term solutions to prevent future disruptions. This maintenance period may take several days.

We understand this impacts your workflows and sincerely apologize for the inconvenience. We will provide regular updates on our progress and notify you immediately once full live data services are restored.

Thank you for your patience and understanding as we work to deliver a more stable and reliable service.