Previous incidents
Domain Search Incident
Resolved Mar 24 at 04:00am HDT
We encountered a temporary issue affecting the Person Search and Domain Search functionalities on our platform. This was caused by an upstream problem with one of our SERP providers, which impacted our ability to return complete results during the affected period.
We temporarily disabled queries from the affected provider and rerouted traffic to our backup systems. The impacted services have since been restored to full functionality. We are actively monitoring system performance to ensure st...
Database Scalability Issue
Resolved Mar 12 at 11:05am HDT
Our system experienced a 30-minute outage due to a scalability issue with our internal database. The incident resulted in temporary disruptions to data retrieval and API response times, affecting customers relying on real-time data access.