Complete Application Shutdown
Resolved
Jan 7, 2026 at 2:37pm UTC
Service has been fully restored. All systems are back to normal operation.
Affected services
Person Profile Data
Person Profile Match
Email Finder from URL
Email Finder from Data
Person Posts
Person Comments
Person Reactions
Person Post
Post Comments
Post Reactions
Post Reposts
Company Profile Data
Company Posts
Company Post
Post Comments
Post Reactions
Post Reposts
Updated
Jan 6, 2026 at 10:21pm UTC
After further investigation, we've identified that current response times are exceeding our standard timeout thresholds, which may cause the platform to become unavailable intermittently.
Affected services
Person Profile Data
Person Profile Match
Email Finder from URL
Email Finder from Data
Person Posts
Person Comments
Person Reactions
Person Post
Post Comments
Post Reactions
Post Reposts
Company Profile Data
Company Posts
Company Post
Post Comments
Post Reactions
Post Reposts
Updated
Jan 6, 2026 at 10:07pm UTC
We're back online but experiencing slower response times. We recommend using our cache feature for significantly faster queries while we stabilize the system. Thank you for your patience.
Affected services
Person Profile Data
Person Profile Match
Email Finder from URL
Email Finder from Data
Person Posts
Person Comments
Person Reactions
Person Post
Post Comments
Post Reactions
Post Reposts
Company Profile Data
Company Posts
Company Post
Post Comments
Post Reactions
Post Reposts
Created
Jan 6, 2026 at 9:25pm UTC
We are currently experiencing a complete outage affecting all Scrapn services and data lake platform access. This incident started at 10:00 PM Paris time (22:00 CET). Our engineering team is actively investigating the root cause and working toward a resolution.
Affected services
Person Profile Data
Person Profile Match
Email Finder from URL
Email Finder from Data
Person Posts
Person Comments
Person Reactions
Person Post
Post Comments
Post Reactions
Post Reposts
Company Profile Data
Company Posts
Company Post
Post Comments
Post Reactions
Post Reposts