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Downtime

Complete Application Shutdown

Jan 06 at 11:25am HST
Affected services
Person Profile Data
Person Profile Match
Email Finder from URL
Email Finder from Data
Person Posts
Person Comments
Person Reactions
Person Post
Post Comments
Post Reactions
Post Reposts
Extract Job details Data
Job Search
Company Profile Data
Company Search
Company Posts
Company Post
Post Comments
Post Reactions
Post Reposts

Resolved
Jan 07 at 04:37am HST

Service has been fully restored. All systems are back to normal operation.

Updated
Jan 06 at 12:21pm HST

After further investigation, we've identified that current response times are exceeding our standard timeout thresholds, which may cause the platform to become unavailable intermittently.

Updated
Jan 06 at 12:07pm HST

We're back online but experiencing slower response times. We recommend using our cache feature for significantly faster queries while we stabilize the system. Thank you for your patience.

Created
Jan 06 at 11:25am HST

We are currently experiencing a complete outage affecting all Scrapn services and data lake platform access. This incident started at 10:00 PM Paris time (22:00 CET). Our engineering team is actively investigating the root cause and working toward a resolution.