Previous incidents
Domain Search Incident
Resolved Mar 24, 2025 at 01:00pm UTC
We encountered a temporary issue affecting the Person Search and Domain Search functionalities on our platform. This was caused by an upstream problem with one of our SERP providers, which impacted our ability to return complete results during the affected period.
We temporarily disabled queries from the affected provider and rerouted traffic to our backup systems. The impacted services have since been restored to full functionality. We are actively monitoring system performance to ensure st...
Database Scalability Issue
Resolved Mar 12, 2025 at 08:05pm UTC
Our system experienced a 30-minute outage due to a scalability issue with our internal database. The incident resulted in temporary disruptions to data retrieval and API response times, affecting customers relying on real-time data access.