Previous incidents

April 2026

No incidents reported

March 2026

Mar 22, 2026

1 incident

Scheduled Migration — Scrapin to Reverse Contact

Resolved Mar 23, 2026 at 3:44pm UTC

✅ Resolved – Migration completed successfully

The migration has been completed. All systems are back to normal and operating as expected.

We apologize for any inconvenience caused during this period. Thank you for your patience.

1 previous update

Mar 19, 2026

1 incident

Production is down

Downtime

Resolved Mar 20, 2026 at 8:55am UTC

Services are progressively coming back online. We have successfully switched to a new proxy provider. The propagation is currently underway, and we expect everything to be fully back to normal by 10:00 AM (Paris time). Thank you for your patience.

1 previous update

Mar 16, 2026

1 incident

Infrastructure stability issues

Degraded

Resolved Mar 19, 2026 at 2:13pm UTC

All systems are now operating normally. The intermittent issues affecting some Search endpoints have been fully resolved.

1 previous update

Mar 03, 2026

1 incident

API Service Disruption

Downtime

Resolved Mar 4, 2026 at 10:12am UTC

Things seem to be getting back to normal.

2 previous updates

February 2026

Feb 18, 2026

1 incident

Service disruption caused by a failed backup DB

Resolved Feb 19, 2026 at 8:00am UTC

Yesterday, between 6:30 PM and 9:30 PM UTC, Scrapin experienced a service outage caused by a failed database backup at our hosting provider, which impacted availability for all API endpoints.

The issue has been fully resolved. As a follow-up, we are actively deploying a complete Read Replica setup to prevent this type of incident from occurring again.

We apologize for the disruption and thank you for your patience.