Previous incidents

January 2026
Jan 30, 2026
1 incident

Infrastructure stability issues

Degraded

Resolved Feb 02, 2026 at 09:49am UTC

Our infrastructure is now fully stable and operating normally. All API endpoints are responding as expected.

We've implemented additional monitoring to prevent similar issues in the future and will continue to keep a close eye on system performance over the coming days.

1 previous update

Jan 22, 2026
1 incident

Incident Report - Database Performance Outage

Resolved Jan 22, 2026 at 09:34pm UTC

Duration: 21:30 - 22:15 CET (45 minutes)
Impact: Service unavailable during this period
Root Cause: Primary database performance degradation prevented proper log recording and system operations
Status: Resolved - All systems returned to normal

Jan 11, 2026
1 incident

Partial service disruption - Resolved

Resolved Jan 11, 2026 at 12:50pm UTC

We experienced a partial service outage from 1:00 AM to 1:30 PM CET today due to abnormally high call volumes over the weekend. In response to this traffic spike, we disabled logging temporarily to stabilize the platform and prevent further degradation.

The issue has been identified and resolved. All services are now returning to normal operations. We are currently monitoring the situation closely and will continue investigating the root cause of the elevated traffic volume.

We apologize fo...

Jan 06, 2026
1 incident

Complete Application Shutdown

Downtime

Resolved Jan 07, 2026 at 02:37pm UTC

Service has been fully restored. All systems are back to normal operation.

3 previous updates

December 2025
Dec 22, 2025
1 incident

Network Outage

Resolved Dec 23, 2025 at 09:18am UTC

We experienced a network infrastructure issue this morning that resulted in unavailability of our Scrapin API services for approximately 90 minutes. Our technical team was mobilized early this morning and successfully resolved the issue.

A network connectivity problem affected our service delivery starting at 7:30 AM CET. Our engineering team identified and addressed the root cause, restoring full service by 9:00 AM CET.

During this window, API requests and platform access were unavailable....

Dec 18, 2025
1 incident

INVESTIGATING - API Performance Issues

Degraded

Resolved Dec 18, 2025 at 05:34pm UTC

The performance issues we experienced have been resolved. API response times are now back to normal levels. We continue to monitor our systems closely to ensure stability. Thank you for your patience.

1 previous update

Dec 10, 2025
2 incidents

Complete service outage

Downtime

Resolved Dec 10, 2025 at 03:30pm UTC

All systems are operating normally on our end. Our reverse proxy has returned to baseline functionality, and we have immediately deployed a secondary reverse proxy to provide redundancy and prevent similar incidents from occurring in the future.

1 previous update

API Endpoint performance degradation

Degraded

Resolved Dec 10, 2025 at 03:07pm UTC

The connectivity issues we experienced earlier have been resolved. All services are now operating normally. We appreciate your patience and apologize for any inconvenience this may have caused.

2 previous updates

Dec 09, 2025
1 incident

Performance & data access Incident

Degraded

Resolved Dec 09, 2025 at 04:23pm UTC

The network connectivity issue affecting our primary data sources has been resolved. All systems are operating normally and data consistency has been restored.

1 previous update

Dec 07, 2025
1 incident

Data Retrieval Issue - Resolved

Resolved Dec 07, 2025 at 05:16pm UTC

We identified an issue beginning at 4:15 PM CET where a limited number of profiles were being returned with empty data fields. We implemented a workaround at 5:35 PM CET that successfully resolved the issue. All profiles are now returning complete data as expected. We apologize for any inconvenience this may have caused.

Dec 06, 2025
1 incident

Network connectivity Issue - Scraping temporarily unavailable

Downtime

Resolved Dec 06, 2025 at 05:27pm UTC

All services have been fully restored and are operating normally. Thank you for your patience.

1 previous update

November 2025
Nov 25, 2025
1 incident

Minor data inconsistencies on Profile endpoints

Degraded

Resolved Dec 08, 2025 at 01:46pm UTC

The "contractType" issues on "positions" are now fixed and we shouldn't have any stability problems going forward.

2 previous updates

Nov 24, 2025
1 incident

Performance Incident

Resolved Nov 24, 2025 at 07:55pm UTC

Yesterday, 4:30 PM and 7:30 PM UTC

We experienced performance degradation on our ScrapIn API during two separate windows last evening. Our team responded quickly to mitigate the impact and stabilize the service.

What happened: Increased query load resulted in elevated response times and brief periods of service instability across certain endpoints.

Our response: We implemented immediate optimizations and load balancing adjustments to restore normal operation.

Current status: Performance h...

Nov 19, 2025
1 incident

Planned service degradation: Switching to cache-only mode for stability

Resolved Nov 19, 2025 at 06:19pm UTC

After experiencing multiple incidents throughout the day, we have made the decision to temporarily disable activity and job endpoints to focus on comprehensive system stabilization. Profile and company endpoints will continue to operate using cached data only during this period.

We recognize that applying quick fixes to isolated issues is not sustainable. Instead, we are taking the necessary time to implement robust, long-term solutions to prevent future disruptions. This maintenance period ...

Nov 18, 2025
2 incidents

Night instability resolved - fallback systems activated

Resolved Nov 19, 2025 at 02:53am UTC

We experienced intermittent instability between 1:00 AM and 3:30 AM CET. Our fallback systems were automatically activated to maintain service availability. All services are now stable and operating normally.

Profile endpoints missing positions, schools and skills data

Degraded

Resolved Nov 18, 2025 at 05:17pm UTC

The issue has been resolved. Profile endpoints are now returning positions, schools, and skills data as expected. We continue to monitor the situation closely over the next few hours.

1 previous update

Nov 12, 2025
1 incident

Service Instability - Detailed Incident Report

Resolved Nov 12, 2025 at 10:00am UTC

We experienced multiple cascading issues over the past 24 hours. Here's the timeline:

Yesterday 3:00 PM - 6:00 PM CET: Our primary data source experienced an outage. Our automatic failover to a secondary source activated, but we quickly reached rate limits on that backup system.

Around 7:30 PM CET: We encountered elevated 429/424 rate limit errors from the secondary source. Our team manually switched back to the primary source after confirming its status had improved.

Around 10:00 PM CET: ...

Nov 10, 2025
1 incident

Database performance degradation

Degraded

Resolved Nov 11, 2025 at 11:05am UTC

We're investigating high database load following an internal migration. Our team is actively implementing read replicas and performance optimizations. We're monitoring closely and will update you as the situation evolves.

1 previous update

Nov 04, 2025
1 incident

Intermittent HTTP Request Issues

Degraded

Resolved Nov 04, 2025 at 10:40am UTC

We've identified and resolved the intermittent request failures that occurred earlier. The issue was caused by elevated traffic spikes overwhelming our reverse proxy, which temporarily prevented some requests from reaching our backend servers. We've implemented improved rate limiting and traffic management on our proxy layer to prevent this from occurring in the future. All systems are now operating normally.

1 previous update